DocsTeam & Permissions

Team & Permissions

Collaborate with your team by inviting members to your projects. Testably offers three roles — Admin, Member, and Viewer — to control who can do what. Viewers are always free, making it easy to include stakeholders without increasing costs.

Inviting Team Members

Invite anyone to your project from Settings → Members or from the project detail page. Invitees do not need an existing Testably account.

  1. 1

    Click "Invite Member"

    Opens the invitation modal from Settings → Members or the project detail page.

  2. 2

    Enter email address

    No existing Testably account is needed. A new account will be created automatically when the invitee accepts.

  3. 3

    Choose a role

    Select Admin, Member, or Viewer. Review the permissions table below to choose the right role.

  4. 4

    Send invitation

    Click "Invite". The person receives an email with a join link that is valid for 7 days.

  5. 5

    Invitation accepted

    When the invitee clicks the link, they join the project with the assigned role. Their status changes from "Pending" to "Active".

Roles Comparison

Testably has three roles. Each role builds on the permissions of the previous one — Admins have everything Members have, and Members have everything Viewers have.

PermissionViewerMemberAdmin
View test cases, runs, milestones
View test results & reports
View discovery sessions
Create & edit test cases
Create & execute test runs
Record test results
Create discovery sessions
Create milestones
Invite new members
Change member roles
Remove members
Manage project settings
Configure integrations
Delete project

Admin

Full access to all features. Can manage team membership, project settings, integrations, and billing. The project creator automatically receives full Admin permissions.

Member

Can create and edit test cases, create and execute test runs, record results, and use all QA features. Cannot manage team membership or project settings. Best for QA engineers and developers.

Viewer

Read-only access. Can view all test cases, runs, milestones, and results but cannot create or modify anything. Best for project managers, product owners, and stakeholders. Always free — does not count toward seat limits.

Access Control Rules

Access in Testably is managed at the project level. The same person can hold different roles in different projects.

  • Project-level access: Members are invited per project. Being an Admin in one project does not grant access to another.
  • Changing roles: Admins can change any member's role at any time from the Members section. The change takes effect immediately.
  • Removing members: Admins can remove members at any time. Access is revoked immediately. Previously recorded test results are preserved.
  • Self-removal: Any member can leave a project and remove their own access at any time.

Viewer Free Policy

Viewers are always free and do not count toward your plan's seat limit. You can invite unlimited stakeholders as Viewers without increasing costs.

How Seat Counting Works

PlanSeat LimitCounts Toward LimitFree (Unlimited)
Free1 seatAdmin, MemberViewer
Starter5 seatsAdmin, MemberViewer
Professional15 seatsAdmin, MemberViewer
EnterpriseUnlimitedAdmin, MemberViewer

Example

On the Starter plan (5 seats), you could have: 1 Admin + 4 Members + unlimited Viewers. Your entire company — product managers, executives, customers — can observe testing progress at no extra cost.

Managing Your Team

The Members list (Settings → Members) shows all current and pending members. Each row displays: name/email, role, join date, last active date, and action buttons (change role / remove — visible to Admins only).

Pending invitations appear in the list with a "Pending" badge. Admins can resend the invitation email or cancel the invite from the same row.

Tips for Team Setup

  1. 1

    Start with at least 2 Admins

    This ensures you always have a backup administrator if one person is unavailable.

  2. 2

    Give QA engineers the Member role

    Members can create test cases, run tests, and record results — everything needed for day-to-day QA work.

  3. 3

    Invite product managers and stakeholders as Viewers

    Viewers can see all test results and progress without any seat cost. Ideal for keeping stakeholders informed.

  4. 4

    Review roles periodically

    As team responsibilities change, update roles accordingly. An Admin can change any member's role at any time from Settings → Members.

Next Steps

Learn the basics or set up integrations to connect Testably with your existing tools.

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